OTIS Rewards Visa Debit Cards
Our free, instantly-issued OTIS Rewards Visa® Debit Cards are convenient, tech-friendly, and secure – and earn points with every purchase! As an added member benefit, our Visa Cards are serviced entirely at OTIS FCU. Access your money easily from anywhere with over 150 fee-free ATMs in the state of Maine, and at over 30,000 ATMs nationwide. Apply today, and experience how easy it is to streamline your financial life.
OTIS Rewards Visa Debit Card Features and Benefits
- No monthly fee
- No per-transaction fee
- Contactless payments
- Earn points with every purchase (1 point/$3 spent)
- Overdraft Protection (opt-in required)
- Compatible with Apple Pay®, Google Pay™, and Samsung Pay™ apps
- Can be used anywhere that Visa Debit Card is accepted
- Protected by state-of-the-art fraud detection software
- Block at any time in the event of loss or theft by using our convenient OTIS Mobile app
- Schedule travel to other countries via the OTIS Mobile app to prevent your card from being unnecessarily blocked by our fraud department
- Quicker and easier than writing a check
- Make fee-free ATM withdrawals via the CO-OP ATM Network at over 150 locations in the state of Maine and over 30,000 nationwide
- Withdraw cash from either your checking or savings account at an ATM (fees at other financial institutions may apply)
- Can be used to conduct free Shared Branch banking at 155 locations in Maine and at over 5,000 CU Service Center locations across the country
About Instant-Issue
We understand that your time is a priceless commodity. Sometimes, you just can’t afford to wait! With our instantly-issued Debit Cards, we’re here to make sure that you can spend your valuable time doing the things that you really care about.
Your new OTIS Debit Card will be activated and ready for you to use the moment you receive it, wherever Visa Debit Card is accepted.
Not able to come by? No problem. Your new card and PIN will be promptly mailed to you upon request. Whatever is most convenient for you – we have you covered!
Travel to Foreign Countries
Many foreign country transactions are blocked from using our Visa Debit and Credit Cards.
Please notify OTIS Federal Credit Union before traveling to foreign countries.
In some cases, we may be able to unblock your card(s) to allow transactions outside the U.S. and Canada.
Fee-Free ATMs in Maine
Hannaford Supermarket Fee-Free ATMs in Maine
Report a Lost or Stolen Card
Conveniently block your card anytime with the OTIS Mobile app:
Log in to OTIS Mobile on your smartphone and click on “Card Controls” from the drop-down menu. Simply turn the switch on next to the chosen card to temporarily freeze your Visa Debit and/or Credit Card in the event of loss or theft, preventing unauthorized use. This block can then be lifted by turning the switch to the off position. (Please Note: If you select the option “Mark as Lost without Reordering”, this will permanently stop your card.)
If your Visa Debit Card is lost or stolen, please call:
(207) 897-0900 or (800) 848-3688
For assistance with Debit Card fraud:
(207) 897-0900 or (800) 848-3688
If you have received a call from our Fraud Department, you call them back at (888) 241-2440.
During business hours:
Call us at (207) 897-0900 or (800) 848-3688
After hours:
- Call us at (207) 897-0900 or (800) 848-3688
- Press 2 for OTIS Talk
- Press 5 for Card Management
- Press 2 for Lost or Stolen Credit or Debit Card
- Follow the appropriate prompts to permanently stop your card
Starting a dispute:
If you have a transaction that you would like to dispute, you can call OTIS Card Services during our regular business hours at (207) 897-0900 or (800) 848-3688.
Are you having issues receiving fraud calls?
Please reach out to us and update your contact information, including your mobile and home phone numbers and email address.
