OTIS FCU Welcomes Melissa Sproul as Vice President of Operations
For Immediate Release
April 2, 2025
OTIS FCU Welcomes Melissa Sproul as Vice President of Operations
JAY, Maine—OTIS Federal Credit Union is pleased to announce Melissa Sproul has been hired as their new Vice President of Operations. She will lead the credit union’s operations team through developing and overseeing the delivery of services to members, implementing key organizational strategic plans, and providing regulatory oversight.
Melissa comes to OTIS with an extensive background in the credit union industry and with over a decade of experience specializing in credit union operations, culture change, and process improvement. Whether leading strategic initiatives, training an operations team, or overseeing the implementation of a new service, Melissa has led with confidence and dedication. Her passion for creating efficiencies greatly complements OTIS FCU’s commitment to delivering exceptional value and member service.
Regarding this addition to the credit union leadership team, OTIS FCU’s President/CEO Chris Bouchard commented, “We are excited to have Melissa leading Operations for OTIS. Melissa has an impressive background in credit union operations and project management with a proven track record of progressive leadership and employee development. Her qualifications and leadership stood out amongst other candidates for the role, making her the ideal fit for our culture and strategic vision for the credit union.”
Melissa was honored to accept this position at OTIS, and said, “I am looking forward to being part of the OTIS team where they proudly serve their members. In addition to offering competitive products and services, the OTIS team strives to be a partner with local businesses and a pillar in the community. I am thrilled to get the opportunity to work with the amazing OTIS FCU staff and follow the credit union philosophy of ‘people helping people’.”
In her spare time Melissa enjoys cooking and spending time with her family. She currently resides in Poland, Maine, with her husband and young daughter.
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Media Inquiries
Please direct all media inquiries to Kimberly Couture, Director of Marketing and Communications, at (207) 320-4985, or email KimberlyC@otisfcu.coop.
About OTIS Federal Credit Union
OTIS Federal Credit Union was founded in April of 1954 by eleven local millworkers. Pooling their respective deposits of $5 each, they associated themselves as charter members of OTIS under the provision of the Federal Credit Union Act. At a time in America when obtaining a loan was difficult for the average family, the founders of OTIS sought to form a cooperative, independent financial institution, operated and controlled solely by its local membership.
Since its inception, OTIS has been committed not only to providing quality financial products and services to its shareholders, but to giving back to the community. Today, OTIS is a full-service financial center offering real estate, auto, and personal lending; digital banking; a variety of checking, savings, and investment accounts; credit cards; financial planning; and much more. OTIS serves nearly 12,000 members and holds over $270 million in assets. We proudly serve the counties of Androscoggin, Cumberland, Franklin, Kennebec, Lincoln, Oxford, Sagadahoc, Somerset, and York. The Credit Union is located at 170 Main Street in Jay, Maine. For more information, please visit www.otisfcu.coop or call (207) 897-0900.